Customer Service

Order Processing

If you need to contact us to request a change to your order, we will make every effort to make the change. However, we process orders very quickly and cannot guarantee that your change can be made.

If, for any reason, you are not completley satisfied with your order, you can return or exchange it. Please contact customer service via chat or email for assistance.

Click Here to download return form

Contacting Customer Service

You can contact us by submitting our online customer service form during our regular business hours:

  • Mon-Fri, 9am - 9pm EST

To email a comment or inquiry, please submit our customer service inquiry form

Mailing Address

Attn: Customer Service
6655 Shelburne Road
Shelburne, VT 05482

Questions or Problems with Your Order

Customer Service will contact you with any questions regarding your order, or in the event that your credit card is declined. We will use the billing phone number or email address you provided, unless you specified other contact information.

Stress-Free Returns

When we say returns are stress-free, we mean it: have no worries. PajamaJeans product may be returned for any reason within 60 days from the day of purchase. Shipping charges are not refundable.

In order to return your item, please Click Here to download return form. Print the form, fill it out, and return it to us with your item.

Return label